Woman Sues Microsoft Over Vista To XP Downgrade
Woman sues Microsoft for $59.25...
A woman has filed a class-action law suit against Microsoft over the $59.25 charge for downgrading her new Windows Vista PC to XP.
Los Angeles resident Emma Alvarado is asking that Microsoft return the fee she paid for downgrade which she purchased on June 20, 2008, according to the suit. Alvarado is now encouraging more customers to joint the suit.
Women Sue MS Over Vista To XP Downgrade
Alvarado’s suit claims many customers who purchased PCs with Vista opted to downgrade to XP because they weren’t happy with Vista’s “numerous problems,”
“As a result, many consumers would prefer to purchase a new computer preinstalled with the Windows XP operating system or at least not preinstalled with the Vista operating system,”
The suit goes on to accuse Microsoft of using its “market power to take advantage of consumer demand for the Windows XP operating system” by making people buy Vista PCs and then charging them to downgrade.
This action violates Washington state’s Unfair Business Practices Act and the Consumer Protection Act, according to the suit.
Microsoft spokesman David Bowermaster said the company had not yet been served with the lawsuit, and declined to comment.
In answer to the publics general dissatisfaction with Vista, Microsoft extended the amount of time manufacturers could build systems with XP preinstalled. Nevertheless the company continued to churn out Vista systems even though the majority of users would choose the downgrade.
The company is also facing a class-action law suit claiming the ‘Windows Vista Capable’ sticker feature on PCs that could apparently run Vista, to be misleading.
The suits filed against Microsoft raise concerns as to whether the company will eliminate downgrade from Windows 7 to XP. If they chose to do so, needless to say there will be many satisfied and unsatisfied customers shunting the company practices.
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